July 7, 2021


Link Cheng

Training Video #10: How to Add a New User

Need training? We’ve got you covered. Antonio Cole, Customer Success Manager at Momentum IoT, here with another installment of training on our top-rated, award-winning GPS Telematics product. For more on our business GPS telematics and tracking features, click here: https://momentumiot.com/fleet-management-software


To buy now, click here: https://momentumiot.com/buy/


This time, Antonio is showing you how to add new users. Momentum supports different roles, each with its own set of permissions. We have “Admin,” “User,” and “View Only” roles. The goal is to give users what they need, while making sure they are blocked from changing universal settings for your GPS Telematics account. If you enter their mobile numbers, they will also be able to get text and push notifications on their phones.


You can log in and use the Web app at https://app.momentumiot.com/. Of course, you can also use the same login credentials to view assets in our mobile apps, which you can download here for iOS: https://apps.apple.com/us/app/momentum-iot/id1513655057, and here for Android: https://play.google.com/store/apps/details?id=com.momentumiot.momentum&hl=en_US






A – 00:00 to 00:15

Antonio Cole, Customer Success Manager at Momentum IoT, is here to give us a quick tutorial on how to add a new user to your Momentum IoT account.


B – 00:16 to 00:21

After you open your dashboard, we’re going to click your initials in the upper right hand corner of the screen, followed by settings. A step-by-step guide on doing this is located here: https://momentumiot.zendesk.com/hc/en-us/articles/360042936713-How-to-create-an-user-


C – 00:22 to 00:36

On the Settings page, you can edit your name, change your password, edit your address or contact phone number. Today, we’re going to learn how to add a new user, so click the blue “ADD NEW USER” button. 


D – 00:37 to 00:54

Now a pop-up will open, which shows you three different account types. “Admins” can do everything. “Users” can do everything except edit billing information or add new users. “View Only” users cannot add, edit, or delete any assets. Let’s choose “Admin” and click “NEXT.”


E – 00:55 to 01:16

Here you can see the overview of what this user can do, then add the first name, last name, email, and optionally, their phone number. For users who will be getting text alerts or using our mobile apps, enter their mobile numbers. When you click “ADD,” they will get an email telling them to log into their Momentum account and set a password. And that’s it! They’re a new user. 


F – 01:17 to 01:40

As always, if you have any questions, please feel free to reach out to Antonio at antonio.cole@momentumiot.com, or call directly at 323-786-4523.


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