December 31, 2020


Link Cheng

2021 Field Service Conferences to Add to Your Calendar

Ideal field service conferences foster a productive environment to gain new insights that can propel your business, meet your peers and the industry leaders, and connect with potential business partners.

These events, while exhausting and stressful at times, serve as a unique outlet to step out of our daily bubbles and expand our horizons. It’s a place where strategic alliances are forged and new ideas, from concrete to theoretical, are bountiful.

Coming together is a beginning, staying together is progress, and working together is a success. – Henry Ford

Due to the coronavirus pandemic, the in-person conferences had to abruptly transition into virtual settings. 2020 has been a turbulent year for conferences and trade shows, to say the least. Statista estimates that the B2B trade show market has seen a whopping 64% decline in revenue, from 15.58 billion USD in 2019 to 5.6 billion US in 2020.

While a few in-person events have been scheduled for 2021, most of the industry shows will still be held virtually. Here is our hand-picked list of the best field service conferences to attend in 2021, virtually and in-person.


1. Field Service USA

Highly interactive Field Service conferences with an emphasis on virtual networking. Focused networking sessions like 1-to-1 meetings, lunch, virtual happy hour may not replace in-person interactions, but it’s a welcome substitute nonetheless.

Learn from the 30+ industry experts on how to achieve field service excellence and learn new ways to boost your profitability.

Event Website Link
Location Palm Springs, CA
Date November 16-18, 2021
Cost $2,599


2. TSIA Interact

TSIA Interact may not be dedicated to field services, but it is one of the best conferences to learn about emerging technologies that can empower service businesses. The sessions cover topics such as sales and channel optimization, product development, customer success, and much more.

Event Website Link
Location Virtual
Date May 4 to 6, 2021
Cost $795 – 1095


3. Facilities Show


The biggest facility management event with over 250 exhibitors, 22 seminar sessions, and 11,000+ visitors. They reported in 2019 that 72% of visitors had purchasing power with a combined budget of 9.2 billion pounds. To ensure the safety of its attendees, it will be organized under Informa’s AllSecure health and safety protocol:

Event Website Link
Location ExCeL London
Date July 12 to 14, 2021
Cost TBD (To Be Determined)


4. The SMACNA Edge Conference

Construction and HVAC focused conference is lean on networking but packed with learning opportunities, with 4+ hours of educational sessions per day. Sessions feature executives and experts in HVAC and Sheet Metal/Construction companies.

Event Website Link
Location Virtual
Date October 13 to 15, 2020
Cost $100 per seat or $250 for all your employees


6. Pest World 2021

The conference to attend if you are in the pest management business. It offers a series of roundtables and virtual coffee sessions to meet and network with industry peers and leaders. Topics include pest management sales, marketing, customer service, and the latest innovations in pest control.

Event Website Link
Location MGM Grand Las Vegas
Date November 2 to 5, 2021
Cost $245 – $600


7. Home Delivery World 2021

Billing itself as the industry-defining event for last-mile logistics, the conference is organized for retailers, grocers, CPGs, and 3PLs. 2021 themes include urban logistics, fulfillment, sustainability, future warehouse, and supply chain technologies.

Event Website Link
Location Pennsylvania Convention Center
Date September 1 to 2, 2021
Cost Free


8. World of Concrete

The latest annual event for the construction industry, with over 1,500 exhibiting companies and over 60,000 industry professionals. Learn the latest techniques in concrete and masonry construction as well as all things business from finances, project management, technology to leadership.

Just like the Facilities Show, it also partners with Informa AllSecure to ensure the best practice standards and guidelines are followed throughout the event.

Event Website Link
Location Las Vegas Convention Center
Date June 7 to 10, 2021
Cost TBD


9. 13th Annual Field Service Management Summit

One of the few in-person field service conferences scheduled for 2021, in Sydney Australia. Learn innovative ways to optimize your workforce, improve customer experience, boost sales, and get the scoop on the latest marketing techniques for your field service business.

Event Website Link
Location Sydney, Australia
Date August 10 to 12, 2021
Cost TBD

Leave A Comment

  1. Gaianti Raj August 16, 2021 at 9:27 pm - Reply

    Hello – would it be possible to change the event information for Field Service USA #1 listed above to November 16-18, 2021, Palm Springs, CA. This is an in-person event and more information can be found on our website Thank you!

    • Dev Bhatia August 17, 2021 at 6:07 pm - Reply

      Hi Gajanti. Thanks for the info. We’ve made the changes. Good luck with your show!